Quote in writing
The price, what it includes, and what it leaves out are sent before you accept.
Crownline Express
Shipping coordination
You receive a written quote before booking and a private tracking code after it. Map, Satellite and Terrain show the last confirmed scan.
- Written quoteThe price, the service and the conditions, before anything is booked.
- Private codeIssued after booking. Random, stored as a keyed hash, and revocable.
- Three map viewsMap, Satellite and Terrain, placed on the last confirmed scan.
- Delivery evidenceThe record is complete only when delivery is recorded with evidence.
Operations
Air, ocean and road
The confirmation names the service and the carrier.
Overview
A coordinator reads every request
The carrier is named on the confirmation. Milestones appear when they are confirmed.
One reference. One tracking page.
You get a written record of the service, the price and the conditions. Nothing is booked on a calculator figure alone.
Cover when it is written
Shipment cover applies only when it is on the confirmed quote.
A page you can return to
Confirmed milestones stay on the tracking page. Your coordinator replies by email.
Delivery with evidence
Delivered status needs a proof-of-delivery reference.
Services
Each request is reviewed first
Ocean, air, road, fulfilment, documents and tracking. A coordinator confirms each one in writing.
Ocean freight
Shared or dedicated container space for cargo that can travel by sea.
Air freight
Heavier or urgent cargo moved by air, quoted before it is booked.
Road freight
Pallets and part-loads by truck, within a country or across a land border.
Shipment coordination & fulfilment
A coordinator arranges storage, packing and dispatch. The confirmation names the facility.
Customs documents
We help you prepare the papers the carrier asks for. Clearance is carried out by the carrier or a broker named on the confirmation.
Tracking
Map, Satellite and Terrain show the origin, the destination and the last confirmed scan.
Movement
Where freight is handled
Collection, linehaul, storage and delivery are arranged after you accept the written quote. The confirmation names the carrier and, for fulfilment, the facility.
Fulfilment is coordinated, then confirmed
Storage, packing and dispatch are booked only after a coordinator confirms the facility and the price in writing.
Collection
Arranged with the carrier after you accept the written quote.
Linehaul
Air, ocean or road, as written on the confirmation.
Delivery
Recorded when evidence is on the tracking page.
Calculator
Shipping calculator
Billable weight, and an itemised estimate where a rate card is loaded. A coordinator confirms the price in writing.
What affects the price
- Billable weight. Carriers charge for the greater of the actual weight and the dimensional weight, which reflects how much space a package takes up.
- Route. International shipments involve export and import steps and usually cost more than domestic ones.
- Service. Faster services cost more. Sea freight is slower but often cheaper for heavy goods.
- Size and handling. Very long or heavy packages can attract handling surcharges.
- Fuel and extras. Fuel surcharges change over time; optional cover and special handling are extra.
- Duties and taxes. Import charges are set by the destination country and are not part of the shipping price.
Tracking
Follow a shipment
Map, Satellite and Terrain show the last confirmed place. There is no live vehicle feed.
- Map
- Satellite
- Terrain
Record
The record a customer sees
Status, progress, and the three milestones. There are no live counters.
International parcel · code ending 4TR8
In international transit
- 14 Oct, 09:12 CESTIn international transit Amsterdam, Netherlands
- 13 Oct, 18:40 CESTDeparted origin
- 12 Oct, 11:05 CESTCollected
Open issue Commercial invoice requested before the next milestone can be confirmed.
Reliance
Why the record can be trusted
The price you accept is the one a coordinator sends in writing. The tracking code is private. Delivery is recorded with evidence.
Written price
Nothing is booked on the calculator figure alone.
Private code
The code is random, stored as a keyed hash, and can be revoked.
Delivery with evidence
A proof of delivery is required before the shipment is marked delivered.
Standards
How the platform is run
Operating rules for quotes, tracking and staff access.
Written confirmation
Service, price and conditions before booking.
Private tracking codes
Hashed. No address or goods value on the public page.
Staff audit log
Operational actions are appended.
Delivery evidence
Delivered status needs a proof-of-delivery reference.
Records
What you can check
Four records on your shipment. Not a list of client quotes.
The written quote
Service, price and conditions, sent before you book.
The carrier name
The company moving that shipment, on the confirmation.
The tracking timeline
Confirmed milestones, with the time and place of the last scan.
The claims path
How to report damage, delay or loss, and what evidence to keep.
Carriage
Who moves the freight
The carrier is identified in writing when the booking is confirmed.
Collection
The pickup party named for that booking.
Linehaul
The air, ocean or road carrier for the main leg.
Documents
The papers the carrier needs, prepared with you.
Delivery
The final handoff, recorded when evidence is on file.
Routes
Quoted to a real country pair
Each route is priced for the countries you enter.
Parcel
Boxes and documents, domestic or international.
Air
When the transit time is short.
Ocean
Heavier consignments that can travel by sea.
Road
Pallets by truck, including across a land border.
Process
How it works
From the quote to delivery with evidence.
Request a quote
Use the calculator or send a quote request. The price is confirmed in writing before anything is booked.
Confirm and collect
A coordinator confirms the service, the carrier and the conditions. Collection follows your acceptance.
Follow confirmed updates
You receive a private tracking code. Map, Satellite and Terrain show the last confirmed place.
Delivery with evidence
The shipment is marked delivered only when delivery is recorded with evidence.
Questions
Frequently asked questions
Tracking, transit, documents and cover.
Where do I find my tracking code?
Your tracking code starts with CL and is sent by your coordinator when your shipment is booked. Enter it on the tracking page. Share it only with people who need to follow the shipment.
How long does a shipment usually take?
Air freight is often a few days, ocean freight a number of weeks, and road freight depends on the distance. Those are typical carrier ranges. Your written quote states the transit estimate for your route. It is an estimate, and weather, customs and the carrier can change it.
Do you prepare customs documents?
For international shipments we help you prepare the commercial documents the carrier asks for, such as an invoice and a description of the goods. Clearance is carried out by the carrier or a broker named on your confirmation. Crownline does not act as a licensed customs broker.
Is my shipment insured?
Cover applies only when it is written on your confirmed quote. Ask for it before booking if you need it, and keep those terms. Otherwise, compensation for loss or damage follows the carrier’s liability limits. Report a problem through the claims process.
Do you show the live location of my shipment?
The tracking page shows the last confirmed scan: the place and the time it was recorded. Map, Satellite and Terrain are three views of that place. A moving vehicle position appears only when a live feed is connected for that shipment. No live feed is connected on this platform today.
What can I not send?
Restrictions depend on the route and the carrier. Dangerous goods, lithium batteries, liquids, perishables, cash, weapons and items prohibited by the origin or destination country need advance approval or cannot be accepted. Describe the goods accurately in your quote request.
Contact
Talk to a coordinator
Send a message. A coordinator replies by email. There is no published phone number or office address.